Client Overview
A financial services company offering a diverse range of insurance products, looking to digitize and simplify access to its offerings.
Requirement
The client sought a comprehensive web application to serve as a centralized platform for managing, exploring, and educating users about various insurance products.
Key requirements included:
- A single digital destination for all product interactions
- A way to educate users through interactive, rule-based question journeys that guide them to the right offerings
Our Solution
We delivered a robust, scalable, and engaging platform using a modern full-stack architecture:
- Built using .NET 6, Blazor, and Angular for a dynamic and responsive frontend experience
- Designed interactive decision journeys powered by Neo4j to guide users based on logic-driven flows
- Integrated with Microsoft Graph API for secure user management and collaboration features
- Utilized Blob Storage, RabbitMQ, and Azure DevOps to handle file management, async messaging, and CI/CD pipelines
- Leveraged SQL Server to manage structured data securely and efficiently
Results
- All-in-one platform for customers to explore, compare, and manage insurance products
- Improved customer engagement through personalized, rule-based recommendation flows
- Increased product awareness via interactive education journeys
- Streamlined internal workflows through seamless integration with Microsoft services
- Faster go-to-market cycles using Azure DevOps and infrastructure best practices
- Enhanced scalability and maintainability with modular architecture and message-based design