Client Overview
A UK-based startup offering cutting-edge AI agents to enhance operations and decision-making for e-commerce platforms.
Requirement
The client faced multiple technical hurdles that limited product testing and performance insights:
- No pre-production environment to test AI agents or product listings before going live
- Limited analytics and performance monitoring capabilities
- Lack of a unified dashboard for stakeholders to visualize and act on critical data
Our Solution
We architected a scalable, cloud-native solution to tackle these gaps head-on:
- Developed a dedicated trial environment using .NET 8, Azure Functions, Blob Storage, and Azure DevOps to simulate e-commerce behavior before final product listings
- Applied an agentic design approach to ensure intelligent, autonomous behavior for testing workflows
- Created a role-specific, AI-powered intelligence dashboard for real-time insights and automated alerts
- Used Terraform for infrastructure as code, enabling consistent and repeatable deployments
Results
- Accelerated product testing cycles by >40% through a safe and realistic simulation layer
- 30% reduction in production errors and mislistings, improving customer trust and platform reliability
- Actionable insights via tailored dashboards for product, marketing, and ops teams
- Automated anomaly detection and alerts, ensuring 52% faster response to issues
- Improved collaboration between development and business teams through shared visualization
- Future-ready architecture with modular components for easy scaling and integration